Krista Macomber was quoted for her thoughts on SaaS backup.
The blame for such assumptions isn’t entirely on IT, said Krista Macomber, analyst at Evaluator Group. SaaS adoption can take place without IT’s direct involvement, leading to a shadow IT of business-critical applications without full vetting or knowledge of the shared responsibility model popular with cloud products.
“Typically, we see these [SaaS] applications being brought into the enterprise outside of IT,” Macomber said. “It’s just not the job [of those outside departments] to be experts in backup and recovery.”